Identified - Due to the continuing high demand and the limited availability of required hardware components, the provisioning of cloud servers at our locations is currently only possible to a limited extent.

Given this situation, we are currently required to restrict the creation of new cloud servers for both new customers and some of our existing customers. The selection of affected existing customers is made at random. Unfortunately, it is not possible to individually influence or prioritize specific requests.

We are continuously monitoring the situation and working intensively to expand capacity.

Thank you very much for your understanding.

Apr 01, 2026 - 06:17 UTC
Git system Operational
Web UI Operational
Gitaly Operational
Runner Operational
Container & package registry Operational
Metrics & Logs Operational
Grafana system Operational
OpenSearch Operational
Logstash Operational
Uptime robot Operational
Telegram BOT Operational
Telegram Notification BOT Operational
Telegram "Agents payout" Bot Operational
BoxExchanger Website Operational
BoxExchanger AI Operational
BoxExchanger CloudHosting Operational
BoxExchanger iOS Application Operational
Support system Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 8, 2026

No incidents reported today.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026
Resolved - This incident has been resolved.
Apr 1, 06:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 1, 06:18 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 1, 06:15 UTC
Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026
Postmortem - Read details
Mar 27, 19:52 UTC
Resolved - This incident has been resolved.
Mar 27, 19:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 27, 19:40 UTC
Update - The issue has been identified, and a fix is currently being tested. We are validating the changes before deployment to ensure market data updates resume correctly and remain stable.
Mar 27, 18:44 UTC
Identified - It has been identified that the Binance spot rate parser is no longer updating market data. The issue is caused by the deprecation and shutdown of the WebSocket stream !ticker@arr, which was previously used to receive tickers for all trading pairs.
Mar 27, 17:40 UTC
Mar 26, 2026
Completed - The scheduled maintenance has been completed.
Mar 26, 23:07 UTC
Verifying - Verification is currently underway for the maintenance items.
Mar 26, 23:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 23:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 26, 01:24 UTC
Mar 25, 2026

No incidents reported.