Date: Nov 22, 2025
Status: Completed
On November 22, 2025, we performed scheduled maintenance to upgrade the BoxExchanger monitoring stack, including Grafana, VictoriaMetrics, Alertmanager, and Node Exporter.
The upgrade was completed successfully and without service interruption for any BoxExchanger systems.
There was no downtime for any production services.
During a short period of the maintenance window, some internal monitoring data (server load statistics, performance metrics, and alerts) may have experienced delayed ingestion or temporary gaps.
This affected monitoring dashboards only and had no impact on customer-facing functionality.
This was a planned maintenance activity. The temporary gaps in metric collection occurred while components of the monitoring stack were being restarted and migrated to the upgraded versions.
The following components were successfully upgraded:
These updates include performance improvements, security patches, and upstream enhancements.
All monitoring services were restarted in controlled order to minimize disruptions.
Metric ingestion resumed normally after the upgrades were applied.
Dashboards and alerts were verified to be functioning correctly.
All systems are operating normally.
Monitoring performance and data ingestion have been fully restored.
If you have any questions, please contact our support team at support@boxexchanger.com.